If you wish to use your own fabric, a COM form link will be sent to your email. The COM Form must be returned to process your order. Production lead time begins once the fabric is received.
For fabrics with a repeat, please refer to the manufacturer's recommendations for the yardage needed.
**Please refer to the COM form for shipping instructions. Any fabric received at our headquarters will be forwarded to the COM department and associated cost will be charged back to your order.**
Style it as you see fit!
Custom Color is available as noted on product page, Simply indicate your color choice per item in the notes section during check out.
We typically match to Benjamin Moore hues in a satin sheen. However, if another brand is preferred, send us the physical paint sample to match. We’ll provide the address of where to ship this sample after the order is processed. In both instances, we’ll send a strike-off(s) for approval to the order’s billing address. If another address is desired, indicate the full address & contact info, inclusive of phone number, in the notes section during check out.
Keep in mind:
Your color choice must be indicated at time of order for all items in your order
Your production lead time commences upon receipt of your written approval by Maggie Cruz Home
Shipping is not included in the price.
A shipping and handling fee will be assessed for each Purchase Order and may vary depending on the zip code of delivery. All Shipping Costs are due prior to the delivery of the items.
Shipping costs, if not on the original invoice, will be invoiced at the time that the order is ready to be delivered to the Customer.
Maggie Cruz Home quotes Freight Delivery Services to commercial addresses and White Glove Delivery Services to ALL residential addresses. Customers are welcome to secure their own delivery method and pick up at our designated warehouse, will-call charges apply.
Items Invoiced for Shipping that are not paid, or that are not picked up by the Customers carrier in 15-days of ready-to-ship communications, will be charged storage fees at the current rates. In addition, Orders must be paid in full, including all: shipping, receiving, handling, crating, packing, storage, if applicable, taxes, and service charge, two (2) weeks prior to the order being scheduled for delivery.
It is the customer's responsibility to inform Maggie Cruz Home if additional delivery services are required, such as but not limited to: Lift Gate needs and Accessorial services at the time of payment and prior to confirmation of any Purchase Order. Any charges incurred at the time of delivery, charged to Maggie Cruz Home, LLC. will be passed on to the customer.
Shipping Delivery Services
Small Parcel, for those applicable items, may be shipped to residential locations, regular residential rates apply.Freight Shipping is estimated to be 19-21%* of the item's MSRP prior to any discounts for delivery to a commercial receiver with a dock in a densely populated area. Areas that are less populated and require special transit services, i.e. Ferry, Small Trucks, will have additional accessorial charges and may be more than the stated estimated percentage. Maggie Cruz Home is not responsible for any added fees incurred by customers receiving services. In the event that a shipment is consigned directly to a receiving service entity, said service shall be required to abide by Maggie Cruz Home’s Terms & Conditions. It is the customer's responsibility to furnish their receiving services with Maggie Cruz Home Terms & Conditions. White-Glove Service to a residence is available and is estimated to commence at 29%* of the item's MSRP prior to any discounts. White-Glove service includes 18-wheeler Accessible Address, Ground Floor Room of Choice, Room Placement & removal of packaging debris. Service that requires assembly or additional manpower to navigate flights of stairs will have additional accessorial charges and may be more than the stated estimated percentages. Warehouse Pick-up available, Will Charges apply.
*Shipping estimate percentages may change without written notice.
**WE ARE EXPERIENCING EXTENDED LEAD TIMES DUE TO THE GLOBAL PANDEMIC. Once the order enters our queue we'll provide an estimated date range of the lead time.*
Estimated Production Lead time commences the latter of receipt of Payment, COM, or approvals on customization. This does not include delivery transit days.